I would like to express my sincere thanks to Jordan Lee and Jack Chan of Neu Konceptz for creating a tasteful home for me. I strongly recommend Neu Konceptz to anyone looking for high-quality design and results, impeccable service with attention to details and overall good experience.
Throughout my renovation journey, I did not have to worry about a thing as Jordan oversaw the coordination of the various works, planned and tracked the timeline and sent timely reminders to me on next steps or actions I need to take. This was invaluable as my job keeps me very busy. They are prompt in replying any queries whenever I text or call them, very patient when I changed my mind on some aspects of the design and always endeavoured to provide objective advice. Even after renovation works are completed, I can still depend on Jordan to help look into some minor matters for my home.
Thanks again, Jordan and Jack, and I'm glad to have found your friendship as well!
Thank you, Jack, from Neu Konceptz for creating a tasteful home for us. When we first got our keys to our new place, we were worried. The kitchen and the rooms were very small, and we didn't like the wood base tone. Immediately we knew we have to seek help from a professional ID. We read through Qanvast and various forums before we picked a few to follow up with. Some quoted really low but the design was not to our liking. Others had great designs but it was not practical for our small place. Jack, however, focus on both the design and the functionality. We were overseas during the renovation period and was glad he actually took pictures to show us the progress. He also went the extra mile to take courses so as to provide the best material for his clients. We felt we were in good hands. Of course, there are bound to have some hiccups and flaws here and there, but we were glad he took responsibility and remained in contact to assist us. We were thankful and for that, we would like to applaud him for his effort and for being an ID we could trust.
We had some structural work done to our apartment- breaking walls and reconstructing. We were very happy with the work Jordan did for us- he understood our needs and worked with us to create great living spaces. The most impressive part is that he has remained in touch and is happy to come down and sort out any bits that need attention, even a year after the renovation. Thank you, Jordan!
We had a vision of what our home should be like, we had thoughts and colour schemes which we wished for when we first bought our new home in Costa Rhu.
Jordan, with his experience and willingness to help and guide us, worked through our ideas & showed us the pros & cons of our ideas. He planned timelines and made us aware of the pitfalls as well. Always smiling & ready to answer our questions, Jordan kept our budget in mind & showed us the shops where tiles, lights, fans, sanitaryware could be bought. His team & workmen always seemed happy & in control of the situation.
All in all, we enjoyed the process of making our home with help from Jordan and his team, which was completed and handed over two weeks before the scheduled handover date.
My house was done by Jack from Neu Konceptz. In total, we looked at 3 ID firms before we decided to engage Jack. The main considerations that we looked at are design, cost and most importantly, the designer who is handling the project. As we are in the service industry, we know that the key person to the project is very crucial. Even on our first meeting with Jack, we could feel the chemistry between us and him which is very important to us as this is our first time renovating our house.
The reno process was a pretty smooth and fun one I would say. Jack would listen and understand our needs and lifestyle before he did his planning. He would give us directions like what to buy and when to buy so that the on-going works can proceed on. What we like about him is his designs and his sense of responsibility. He is not the sort that does over-promises. If there's anything that he is unsure of, he would always check before getting back to us. Design wise, we are pretty impressed with the overall outlook and quality of the place. It turned out 95% close to the concept drawings.
Jack is a person that pays close attention to fine details. There were quite a few instances that he pointed out some details that we would not even take notice. We are glad that we engaged Jack as we heard too many horror stories from friends and online. For us, we would definitely engage Jack again for our next house.
We love the design of our house. Workmanship is good. Jack is responsive. He would usually get back to our queries within a short span of time, sometimes even late at night. Even though the project has been handed over, Jack will still respond to our calls for some minor touch-ups.
Based on the design materials used and the quality of work done, I felt that my renovation job was worth the value of what I paid.
The designer understood my vision and concept. They were very creative and their design was what I liked at first when we met.
Our designer has friendly service, timely respond, understand my vision and manage to turn them into reality, hard working, honest and fair pricing, and very accommodating. They have good business ethic even though years after they finished with my house, they will still take care of my follow up request i.e repair works. I am satisfied both in time and work quality.
I have had 2 of my houses done by Jack and John, it always exceeded my expectation. Definitely will continue to recommend clients to them.
I was happy to have the help of Jordan to do up my house recently. He was helpful and can understand my concept for my house quickly. The final delivery of the job was 90% similar as what he has shown me in his design, and the whole project was done according to the planned schedule! Thank you so much!
"It was easy to communicate with John on the type of design style and comfortably work out the costing. The service provided by him was really great too. He is able to understand our needs, budget & style and could very accurately communicate it through his design. He is also very friendly and easy to work with.
He was a responsible man and the entire renovation process was a smooth one with minimal hiccups/delays. We love their design & quality, our family and friends had gave us positive comments on how our new home looks."